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Bad Debt

Bad debt refers to unpaid invoices from parents that are unlikely to ever be paid. See below for how to mark an invoice as bad debt.

Abbie avatar
Written by Abbie
Updated this week

Individual invoices can be assigned as bad debt.

  • Finance > Invoices > click into invoice > 3 dots: Mark as bad debt > Enter reason or comment > Mark as bad debt.

The total outstanding invoice amount is marked as bad debt, and the child’s Account Balance is updated accordingly. The total amount of bad debt on the account is also visible on the child’s Account page. 

You can view a bad debt report across the setting in your financial reports.

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