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BE Paid | Active & Failed Recurring Payments Reports
BE Paid | Active & Failed Recurring Payments Reports

Keep an eye on your direct debits and recurring card payments with Blossom's Active & Failed Recurring Payments reports

Abbie avatar
Written by Abbie
Updated this week

Active Recurring Payments Report

The active recurring payments report provides a list of all active direct debits and/or recurring card payments that have been set up by parents.

  • Finance > Financial reports > Active recurring payments

You can filter this page by Room, Status (active or nonactive), and Method (recurring card payment or direct debit).

The recurring payment report will then display accordingly. It will list the following information.

  • Child Name

  • Child reference code

  • Balance

  • Status

  • Payment Method

  • Setup type

  • Account holder

  • Next run date

  • Estimated completion date

Why is the completion date just an estimate?

  • This is because the BACS direct debit run usually takes 3 business days to complete (the initial run of a new mandate takes around 6 business days). Recurring card payments are typically processed and completed immediately.

How to add a setup type to Blossom manually?

  • Child > Finance > Contact and Bank Details > Bacs details > Click edit > Turn the toggle on for Active BACS mandate > Fill in all information > Save > This will then reflect onto the report.

Can I export the active recurring payments list?

Yes, absolutely. This can be completed by following the steps below.

  • Active recurring payments report > 3 dots: Export > Select a manager or administrator > Export.

The report will then be delivered to the email of the selected manager or administrator.

📌Please note: You can also view this report at head office view.


Failed Recurring Payments Report

The failed recurring payment report provides a list of all recurring payments that have failed. Nurseries can easily view which parents may need to be contacted.

  • Finance > Financial Reports > Failed Recurring Payment runs.

On this report, you can filter by the Date, Room, and Payment method.

The payment runs that have failed will then be listed below. The child's name, reference code, payment run date, amount, method, and the account holder's name will all be displayed.

Can I export the failed recurring payment runs list?

Yes, absolutely. This can be completed by following the steps below.

  • Failed recurring payments report > 3 dots: Export > Select a manager or administrator > Export.

The report will then be delivered to the email of the selected manager or administrator.

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