Resetting your password is quick and simple. Please follow the steps below.
Open the Parent App, input your email address & click next.
Click sign in with a password (password set up required).
Under the next button, click forgot your password.
Then click send password reset email & an email will be sent to your email address.
Access your email. Please check your inbox, junk & spam mail.
Open email & click reset password.
Enter new password & input it again. Then click set new password.
You will now be able to successfully log in to your Parent App.
I am still unable to log in, what shall I do?
If you are still unable to log in please contact our friendly customer service team on 01923 545 200 or via email on firstname.lastname@example.org.