Parent | Password reset?

I have forgotten my password, what shall I do?

Abbie avatar
Written by Abbie
Updated over a week ago

Parent Password reset

Resetting your password is quick and simple. Please follow the steps below.

  • Open the Parent App, input your email address & click next.

  • Click sign in with a password (password set up required).

  • Under the next button, click forgot your password.

  • Then click send password reset email & an email will be sent to your email address.

  • Access your email. Please check your inbox, junk & spam mail.

  • Open email & click reset password.

  • Enter new password & input it again. Then click set new password.

  • You will now be able to successfully log in to your Parent App.

I'm still unable to log in, what should I do?

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