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Helping Parents Access their App

Help your parents log into the Blossom Parent App attached to your nursery, with a series of parent-related FAQs.

Abbie avatar
Written by Abbie
Updated over a week ago

Helping Parents Access their App

How do I resend the Parent App email invitation?

  • Child > Contact > Click Edit Pencil > Check email address is correct > Permissions: Resend Invitation > This will resend an email to the parent inviting them to the Parent App.

What should I do if they still do not receive the email?

Please ensure the email address is correct by double-checking with the contact.

Once you have confirmed the correct email address is being used, please contact our Customer Service Team via our in-app help and we will be able to resolve your query.

My parents are not receiving the diary?

First, double-check the diary has been sent!

  • Blossomboard > Send Diary > Select date > Tick the box > Send.

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