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Helping Parents Access their App

Help your parents log into the Blossom Parent App attached to your nursery, with a series of parent-related FAQs.

Abbie avatar
Written by Abbie
Updated over 5 months ago

Helping Parents Access their App

How do I resend the Parent App email?

Child > Contact > Scroll down to permissions > Click resend invitation > This will resend an email to the parent inviting them to the Parent App.

What shall I do if they still do not receive the email?

Please ensure the email address is correct by double-checking with the contact.

Once you have confirmed the correct email address is being used, please contact our Customer Service Team via our in-app help and we will be able to resolve your query.

My parents are not receiving the diary?

First, double-check the diary has been sent! To do so click Blossomboard > Send Diary > Select date > Tick the box > Send.

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