Refunding deposits
On Blossom, if you need to refund a deposit please do not credit note the invoice. A deposit is refunded by using a different method. The steps are placed below.
Child > Booking Pattern > Deposits > Click into the deposit > Click refund > Select ‘mark as refunded’ or ‘add refund to next invoice’.
Top tip: If you are using the deposits feature alongside the financial reports please ensure the deposit and the deposit refund are added in the same way.
For example, if you add a deposit & choose ‘add deposit to next invoice’ when refunding you would choose ‘add refund to next invoice’. However, if you choose ‘mark as paid’ when adding the deposit on the refund you would select ‘mark as refunded'.