Explore Staff Viewing Performance
This report allows you to monitor the viewing performance of staff members. You can view how many viewings were successful or lost as a number or percentage. The list displays all staff sorted by the most viewings attended as default.
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On the group platform, this report looks similar, but has an additional column for the site. There is also a filter to view specific sites or all sites.
Staff viewing performance FAQ
One staff member has done multiple viewings for one enquiry, how will this affect the data?
Blossom counts both viewings and marks them as leading to enrollment, despite them being for the same contact.