Blossom allows you to add unlimited staff with various access levels. To add your team, click More > Staff > + Add Staff Members.

You are able to enter a staff members personal details such as:

  • First, middle and last names
  • Contact details
  • Qualifications
  • & DBS checks

You are able to add a profile photo and write a bio which will be visible on the Parent App for their Key Children.

There are 3 statuses for team members, these are:

  • Active; a user that has set their password and has access to Blossom.
  • Pending; a user that has not yet set their password.
  • Deactivated; a user that no longer has access to Blossom.

To resend an invite to a Pending user, click More > Staff > Select Staff Member > Edit Pencil > Resend Invitation. Please ask the staff member to set their password as quickly as possible as this invitation will expire in a short time frame for security reasons.

On the right hand side of your screen, you are able to export your staffing data at the click of a button. This data is exported to nominated users based on their access levels.

As mentioned, there are various access levels on Blossom. To help place your team members in the right categories, check out our helpful guide at the end of the article.

FAQ's

I am missing staff members on my staffing page.

There is a filter on the left hand side which will show active, pending or disabled staff. Ensure you have selected the right filter.

A staff members password link has expired, how do I resend it?

To resend an invite to a Pending user, click More > Staff > Select Staff Member > Edit Pencil > Resend Invitation. Please ask the staff member to set their password as quickly as possible as this invitation will expire in a short time frame for security reasons.

How do I delete a staff member?

Click More > Staff > Select Staff Member > Edit Key > Deactivate.

I am unable to log into Blossom because my credentials are incorrect.

Click the 'Forgotten Password' button and following the steps to reset your password.

I can't add a staff member because it says the username already exists.

Usernames are held across the Blossom network therefore your username must be unique. To make yours is unique, add a few digits or letters.

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