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Requesting Extra Sessions | Approving & Declining Requests
Requesting Extra Sessions | Approving & Declining Requests

Once a parent has submitted an extra session request the nursery will need to approve or decline the request within their Blossom platform.

Abbie avatar
Written by Abbie
Updated over 2 weeks ago

View extra session requests

  • Blossomboard > Parent Inbox > Sessions Requested.

  • Nursery managers will receive a notification for extra session requests, and they will appear on the Attention Needed widget on the Blossomboard.


Approve an extra session request

  • Parent Inbox > Sessions Requested > All extra sessions will appear > Click into the specific extra session > Click Approve > Enter Approval Note (optional) > Click Approve.

  • Status will change to 'Approved' and the session will be added to the child's booking pattern. This will pull through automatically to the child's next invoice.

  • Parents will receive a notification in the parent app and via email that the session request has been approved.


Decline an extra session request

  • Parent Inbox > Sessions Requested > All extra sessions will appear > Click into the specific extra session > Click Decline > Enter Decline Reason (optional) > Click Decline.

  • Status will change to 'Declined'.

  • Parents will receive a notification in the parent app and via email that the session request has been declined.

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